7 Simple Steps to setting up your Gas or Electricity New Connection

May 7, 2019

Whether you are looking to place a metering contract, install AMR or to conduct siteworks. We will work with your business every step of the way to ensure you receive a seamless free solution to your connection and metering needs.

Arranging a Business Connection can be a complicated process, there are various steps that need to be followed in order to ensure that your new connection is set up properly and on time.

Here at Love Energy Solutions we help businesses across the UK manage their new connection process from start to finish and ensure the process is as simplified as possible.

Time scales in brief for our electricity installs is approximately 10 clear working days from start of installation to completion of installation and between 5 and 30 days for gas installations depending on your meter type.

Step 01: Ask your Direct Network Operator (DN) for your new Meter Point Administration Number (MPAN)

Your first step is to contact your DNO and ask for a new MPAN – this is the number identifying your unique electricity supply point. The DNO will design the energy connection and provide you with supply number and MPAN.

Step 02: Appoint a Meter Operator (MOP)

Your next step is to appoint a Meter Operator (MOP) provider. If you have a half hourly (HH) electricity meter, then it is a legal requirement to appoint a meter operator and data collector.

Your MOP contract will cover meter maintenance, fault fixing, and the essential telecommunication infrastructure required to provide your chosen supplier with your consumption data.

You can appoint your own Mop, or Love Energy Solutions can facilitate the appointment of your MOP contract with one of the UK’s largest energy data management providers, typically at a cost much lower than your current supplier.

Step 03: Complete our New Connection Form

Before we can send you a competitive quotation, you will need to fill out and submit our new connection enquiry form – to request your form please email [email protected]

When you have completed this, please send it to [email protected] and we will get back to you right away.

Step 04: Accept your Quotation

Once you’re happy with the quotation we have sent you, let us know and we’ll take the reins. We will validate and accept your signed offer documentation, start registering your meter and talk with the relevant MOP to organise the installation of your new meter.

Step 05: Appoint your Energy provider

Once your new connection is up and running, you will need to select an energy provider – here at Love Energy Solutions we work with multiple suppliers from the ‘big 6’ to small independent suppliers. Our long-term relationships with these suppliers ensure that you receive the best possible rates for your energy.

Step 06: Install the Meter

The MOP will come to your business premises to install your meter(s) on the date agreed with yourselves – it is your responsibility to ensure that your site is set up correctly for installation, failure to do this may delay your new connection.

The MOP will also carry out onsite testing of the equipment to ensure everything is running smoothly.

Step 07: Welcome to Love Energy Solutions

Your installation is complete, and you’re now connected to the grid. We’ll be on hand for any problems you may have in the future and we’ll make sure that your energy contract is up and running.

For a full overview of the new connections process download our comprehensive guide here or give a member of our dedicated team a call on 0800 975 5380.

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